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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All SATO products

The group "New Technologies" offers for review the products of the plant SATO: industrial printers, desktop printers, mobile printers, smart printers, price tag printers, print modules, RFID printers, consumables, readers, manual labeling devices, accessories, software, scanners
  • Industrial printers SATO
    Industrial printers
    SG112-ex, HR2, etc.
  • Desktop printers SATO
    Desktop printers
    WS4-2, CG4, etc.
  • Mobile Printers SATO
    Mobile Printers
    PW4NX, PW2NX, etc.
  • Smart Printers SATO
    Smart Printers
    S84NX, S86NX, etc.
  • Printers for printing price tags, tags and labels SATO
    Printers for printing price tags, tags and labels
    TG3, DR3, etc.
  • Print modules SATO
    Print modules
    LT4 and others .
  • Continuous Feed Laser Printers SATO
    Continuous Feed Laser Printers
    LP and others .
  • Supplies SATO
    Supplies
    Labels, tags, etc.
  • Readers SATO
    Readers
    MDR-1109, MDR-4343, etc.
  • Manual labeling devices SATO
    Manual labeling devices
    JUDO XL, KENDO 22, etc.
  • Accessories SATO
    Accessories
    Label dispensers, etc.
  • Software SATO
    Software
    AEP, ASETRA, etc.
  • Scanners SATO
    Scanners
    DATALOGIC GFS4520 and others.

NEW TECHNOLOGIES GROUP

For sales and support please contact